Ordering your wedding stationery needn’t be a daunting task. We’ve compiled the following list of frequently asked questions and answers to make things simple. If you still need answers why not email us for advice or call us on 01992 530405.
how much time should i allow?
You need to order your invitations at least four months before the wedding date and send them out eight to twelve weeks beforehand. When you order, we will send out proofs within seven working days, and once approved, stationery usually takes up to three weeks to print. Unfortunately these timings may change due to circumstances beyond our control, but we will always keep you updated on your order.
when do i order reception items?
You need to order your reception items at least a month before the day, or as soon as you have all the relevant information (confirmed guest list, order of service approved by your vicar, menu confirmed by caterer)
when do i order thank you cards?
You can order them when you return from Honeymoon, but print time is still 3 weeks, so you will not be able to send them out immediately. If you order them with the rest of your stationery you may be eligible for a discount.
how many of each item should we order?
Save the Date Card
These are a great way of announcing your marriage and ensuring that your guests keep your special date free — and you can send them out as far in advance as you like. Order one for each single person or couple you intend to invite to your wedding, plus a few extras.
Order one for each couple or single person invited to the wedding ceremony and reception, plus a few spares.
Order one for each couple or single person invited to the evening reception only, plus a few extras.
These are a really useful addition to ensure your guests reply to you on time. Order one for every invitation you’re going to send out.
Order of Service/Ceremony
Most people generally order one for each couple and one for each single guest. Remember to order them for the bridal party (bridesmaids, bride and groom etc) too.
This is dependant on the size of your reception tables, although generally, you should order one menu between two people. For example, if you have a table that seats eight, you would order four menus for that table. Please note that we have a minimum order of five for these items.
Order one for each guest attending your wedding reception — plus a few blank extras, in case there are any last minute changes.
Order one or two per table, dependant upon the sizes of the tables. Please note that we have a minimum order of five for these items.
Thank You Cards
For your wedding, you should order one for each couple or single person invited to the ceremony or evening reception, plus a few extras.
can i order samples of your stationery?
To get a feel first hand for the quality of our stationery, we can send you up to 2 invitation samples. Due to the print process we use it is very cost inneficient to run such small quantities so these are charged at £15. Samples are dispatched within 7 days. Alternatively, we can offer PDF samples sent via email. We can send 2 invitation samples to you free of charge. Select ‘Samples’ from the menu and follow the instructions to request your chosen designs.
can i change the colours?
Yes, you can choose your own bespoke colour. Please send us a swatch to match to and an extra cost of £20 will be charged to cover new artwork and proofing costs.
can i change the font?
We have chosen the font we think works best with each design, but you can select any of the other fonts that appear on our other designs. A cost of £20 will be charged to cover new artwork and proofing costs.
can i use different wording on my invitations?
Yes, although we have selected wording for each invitation you are welcome to request different wording when you place your order. See our wording page for some ideas.
can i have the guest’s names printed on the invitations?
Yes, all our invitations are custom produced so it is possible for us to pre-print your guests names on their invitations, thank you cards, etc. See the options page for more details on this service.
can you print in a different language?
Yes, if you are able to provide us with the text in a Word document we can change the stationery. There is an additional charge for the typesetting which is calculated on a case by case basis so please contact us for a quote. Please note that you will be fully responsible for checking and approving your proofs. Bliss Wedding Stationery cannot accept any liability for errors or omissions.
can we use our own photographs on our wedding stationery?
Absolutely. We provide a fully bespoke design service so you are able to use photographs in your wedding stationery design, see our options page for further details on our custom design service. Please note that all images must be of high quality (ie 300dpi). Please obtain permission from whoever has the copyright for the photograph before providing it to us.
can you create a design especially for us?
Yes, we offer a bespoke design service and can create a completely original design from your ideas to match your wedding style. For example, you may want to have your ‘on the day’ items matching your wedding theme. Please contact us to discuss your requirements and to obtain a quote.
do you make cards for guest books or photo albums?
We are happy to produce cards for items such as guest cards or photo albums. Please contact us for details and a quote.
can i change the size of the invitation?
Yes - please contact us for a quote as this will affect the cost of your invite.
if i order today, how long until i receive my wedding stationery?
You will receive proofs within seven working days to check wording and layout. Once they are approved you will receive your printed stationery within 3 weeks. If you are in a particular hurry for your stationery please contact us to see if we can help.
can i order less than the minimum order number?
We impose a minimum order for our stationery due to the bespoke nature of the production process and the set up costs it involves. You can order less than the minimum amount but it will cost you the same.
what if i haven’t ordered enough?
When you place your order you should take into consideration a few spares for mistakes and add-ons. Due to the unique and individual way our stationery are produced we are unable to run off just a few more invitations.
what do your prices include?
Everything detailed as included within price, with the exception of delivery. The cost of art working, proofing, two sets of amendments at the proofing stage, plain white envelopes and VAT (where applicable) are included in the price. Any additional services requested will be charged at the appropriate rate.
i am having a very large wedding, can i get a discount?
who do i get to check my stationery proofs?
For invitations, reply cards, save the date cards, thank you cards, place cards and table cards, the bride and groom can check all the information. For menus you will need to check with your caterer or venue. For order of service you need your minister to look over the text.
can i have proofs emailed to me?
Yes, we will email pdfs to speed up the process. Wherever possible, please do not give a hotmail address as our emails are sometimes blocked which might hold up your order. If using hotmail, gmail or yahoo mail add firstname.lastname@example.org to your address book so our emails aren’t treated as spam.
when do i pay?
A non-refundable 50% deposit must be paid when the order is placed. This will enable us to get your order into the artwork production stage so we can set the text and supply you proofs. The remaining balance (less the cost of any samples) will be due upon approval of proofs before production of the finished stationery items commences. All products remain the property of Bliss Wedding Stationery until the outstanding balance has been paid and funds must have cleared before we print your wedding stationery.
how do i pay?
You can pay by cheque, made payable to ‘Bliss Wedding Stationery’ or through online banking. See our payment section for more details.
how do i place an order?
Choose the order button from the main menu on our website, complete all the details in the form and hit the ‘send’ button. We require a 50% non-refundable deposit for the order to be processed. Details of how to pay are included in our payment Section.
do i have to order all of my stationery at the same time?
Ideally, we would prefer you to order all stationery items that you are going to require in one order, even if you don’t have all the wording details at that stage. However, you are able to make an initial order for your invitations, reply cards, save the date and thank you cards, and a further order for your ‘on the day’ stationery once you have received your replies and have confirmed numbers.
how much is postage and packaging, and how will my order be delivered?
We take absolute care and attention when packaging your stationery. Safe and appropriate packaging is always used. The postage cost is approximately £10 depending on the weight of the parcel, for next-day delivery to addresses in the UK. Your order will be sent using Royal Mail's Special Delivery and will require a signature on delivery, so please bear this is mind when providing us with a delivery address. Please note that we cannot accept responsibility if orders are lost or delayed after they are dispatched. If they are lost or delayed, we will reprint as a matter of urgency, but we will not be able to issue a refund. You must also report delivery damage to us immediately by e-mail.
can you ship to europe or usa?
We can ship outside mainland UK – please contact us for further details.